Los Sistemas Gestores de Flujos de Trabajo en la Gestión de Procesos Software - The Workflow Management Systems for Software Process Management
DOI:
https://doi.org/10.32870/recibe.v5i3.67Palabras clave:
Proceso software, flujo de trabajo, Sistemas Gestores de Flujos de Trabajo, Workflow Management System, WfMSResumen
Hoy en día, las empresas de software se ven obligadas a mejorar su rendimiento para poder sobrevivir en un entorno altamente competitivo: los clientes demandan una mayor calidad, menor plazo de entrega, mejor servicio, atención personalizada, etc. En este trabajo se describen a los procesos software así como los flujos de trabajo. Su combinación y automatización mejora el flujo de información asociado a las actividades de dichos procesos, lo que facilita el control y permite mejorar el rendimiento, reducir costos y plazos, minimizar errores y garantiza una mayor calidad, entre otras ventajas.Abstract: Nowadays, software companies are forced to improve their performance in order to survive in a highly competitive environment: customers demand higher quality, shorter delivery, best service, personalized attention, etc. This paper describes the software processes and workflows. Their combination and automatization improve the flow of information associated with the activities of such processes, which facilitates control and improves performance, reduces costs and time, minimizes errors and ensures greater quality, among other benefits.Keywords: Software process, workflows, WorkFlow Management System, WfMS.Citas
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